Fred Loya Insurance Company Uses SCI 360’s 360 DEMAND Review App to Automate Claims Processing, Significantly Reducing Processing Times, and Reducing Exposure by $3.8M a Year

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CINCINNATI, May 19, 2022 (Globe NEWSWIRE) — SCI 360’s 360 Need Assessment Application is remaining employed by Fred Loya Insurance plan, a Texas-centered Vehicle Insurance policies Business and the 18th Greatest Hispanic Major 500 Owned & Operated Enterprise in the United States, transforming and automating their statements processing, lowering time and escalating accuracy, ensuing in an annual discounts of $684,000 in Loss Adjustment Bills and $3.8 million reduction in Liability Exposure.

360 Demand Critique is a touchless, accurate, and time-conserving solution that is revolutionizing how complex, substantial Insurance and Health care Demand Offers are processed. Fred Loya Insurance plan Vice President and Chief Promises Officer, Edgar Meza, stated, “The 360 Demand Assessment App is a authentic-time activity-changer we can triage and dissect a Demand Bundle precisely, with unparalleled effectiveness. We’re acknowledging processing precision of over 95{1b90e59fe8a6c14b55fbbae1d9373c165823754d058ebf80beecafc6dee5063a} and lowering common processing instances from 2.5 hrs to 43 seconds. This all provides up to large price savings, equally in our risk publicity and out-of-pocket payouts.”

Michael Sturgis, SCI 360 CEO and former insurance plan sector executive, shared, “Automating lawful document processing is a key part of our answer, earning touchless claims processing a actuality. 360 Demand Review automates each and every stage of the statements desire approach, from the ingesting of a Desire Letter from a claimant as a result of to the triaging of the claim. Beyond automation, we introduce unparalleled accuracy, appreciably lowering a carrier’s chance publicity.” Sturgis continued, “Time is of the essence when a Need Offer is introduced to Insurance Statements Teams. The expedient and correct managing of these documents is critical to assure that carriers, and customers, are not burdened by abnormal chance.”

“Making use of OCR technology, the SCI 360 resolution properly highlights Search phrases in Demand from customers Offers that we know have the biggest chance to our small business. These Promises are promptly escalated, prioritized and dealt with,” Meza spelled out. “The painstaking handbook system our Assert reps employed to go by way of has been removed, enabling them to focus on small business-important Claims.”

For additional facts about 360 Demand from customers Overview, take a look at


Our founders, former Insurance executives, are some of the earliest adopters of Salesforce. SCI 360 was established in 2009 on the ideas of Belief, Working experience, Comprehending, Information, and Expediency. SCI 360 is a Certified Salesforce Lover with in excess of a 10 years of Insurance coverage marketplace vertical skills.  The Workforce at SCI 360 has unparalleled Insurance plan and Know-how knowledge, revolutionary innovative remedies that empower insurers and support the lifecycle from binding of policy through statements processing.

Get in touch with: Diane Belforti | +1 (888) 318-5121 ext 713 | [email protected]

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Christopher Lewis

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