SCOTTSDALE, AZ (3Television set/CBS 5) – Bob Stamper is retired and utilizes his time to travel about the planet. “I’ve been to the Galapagos, Italy, Africa, Egypt and Israel. So, 5 of them,” Bob mentioned of the international locations he’s currently visited.
Bob’s most recent vacation was to Israel, a holiday that price tag a very penny. So, prior to leaving, Bob bought travel insurance policy as a result of a company termed Allianz to defend himself financially. “Does journey insurance policies give you a peace of thoughts?” On Your Side’s Gary Harper requested. “Yes, extremely a great deal so,” Stamper claimed. It’s a good point Bob had that journey insurance coverage. As demanded, Bob had to choose a COVID check prior to returning back to the States, and the news was not very good.
“I’m using the COVID examination in advance of we go to evening meal. And constructive!” Stamper mentioned. “They mentioned, ‘You’re not going dwelling. You’re not going to dinner. Go back to your room and remain for 5 times.’” That is what Bob did. He quarantined at his luxurious resort in Tel Aviv, which might not audio bad, but it cost this retiree hundreds of pounds out of pocket paying out for the lodge home and new airline tickets to come household.
“Who foots the bill when you’re quarantined?” Harper questioned. Stamper said, “You shell out for every little thing. But the insurance plan is meant reimburse you for anything at all thanks to the excursion being interrupted.” In all, Bob was out around $4,400, so he turned to his travel insurance enterprise, filled out the claim and furnished receipts asking Allianz to be reimbursed.
Approximately 3 months later and following many cellular phone calls and email messages to the firm, Stamper says he’s continue to waiting around to be reimbursed. “Well, one particular of my biggest issues with the organization, Allianz, you cannot talk to a human currently being who can give you any solutions.” Frustrated, Bob obtained a maintain of On Your Side and asked if I could assist get his money from Allianz.
“They’ll pay a ton much more focus to you than Bob Stamper merely sending them an e-mail.” And that’s exactly what happened. Following I attained out to Allianz and questioned them to assessment Bob’s paperwork, the insurance organization quickly settled the issue by indicating they are mailing Bob a check for $4,400.
Bob suggests he’s grateful to On Your Side for making it occur. He also states when it arrives to long run vacations, he might look at yet another journey insurance plan organization. “There’s other companies that provide vacation insurance that are aggressive with Allianz. So, that is not a problem.”
The insurance company never did say why they have been sitting down on this viewer’s paperwork for so very long. But the moment he receives that look at, I’ll permit you know in a observe up report.
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